The first Hong Kong Forum of AI and Robotics, co-organised by Hong Kong Society of Artificial Intelligence and Robotics (HKSAIR) and Hong Kong Productivity Council (HKPC), was successfully held in Hong Kong on 20 March. Sponsored by the Hong Kong SAR Government’s Innovation and Technology Fund, the Forum invited local and overseas renowned experts, scholars as well as distinguished guests from the industry to join and exchange views on the industry’s development and commercial applications of artificial intelligence (AI) technology. Frontier research reports were presented at the Forum by leading experts in AI and information technology, including Professor Tan Tieniu from the Chinese Academy of Sciences and Deputy Director of the Liaison Office of the Central People’s Government in Hong Kong SAR. In addition, representatives from well-known global enterprises shared their experience at the Forum as well.
Wisers Information (Wisers), an expert in omni-media big data technology with over 20-year experience of scientific and technological innovations, was invited to the Forum. Dr. Chao He, Vice President and Head of AI of Wisers, presented on “NLP for Financial Intelligence” at the Forum. He shared with the attendees his insights and Wisers’ latest
The development of NLP has been remarkable in recent years, but model technology alone could not resolve all problems comprehensively. It’s necessary to take into account the needs of different scenarios to arrive at an organic integration of different technologies and business processes to achieve the desired results. For NLP business applications, Dr. He shared some case studies about the applications in four major financial services, including risk management and control, smart investment, smart economy, and smart marketing.
For the ever-changing financial industry overloaded with massive information, how can one cope with the impact brought by significant incidents? Wisers’ smart risk control solution can help enterprises analyze specific data based on public sentiment collected from multiple sources of omni-media. It can help to identify and analyze correlated risk incidents as well. Driven by four core drives by combining the reasoning system from dynamic updates of knowledge map and multiple scenarios modally from AI customization, it can assist and bolster top-level smart risk control platform and monitor corporate risk analysis with pre-alerts available under multiple scenarios. After the deployment of risk management and control model, information can be transformed into quantitative data, empowering investment institutions and enterprises to move ahead to improve risk information coverage and risk capturing rate. They can maximize the investment returns by having a more comprehensive and precise grasp of the macro environment, the investment market and their competitors.
Under the smart investment scenario, Wisers has launched NLP applications in investment, which support investment research and end-user-oriented investment and advisory functions. It includes four major modules, namely research report gold mining, corporate holograms, factor database, and library for investment advisory strategy. The research report module provides multi-level service from open box tools to customised SaaS services. For a single research report, NLP can render automatic structured summary capturing important information and compile enterprise-oriented holograms, so as to assist investment research with in-depth professional insight. It can build on the underlying in-depth topic factor database and combine it with deep learning to strengthen the learning model. It can provide stock recommendation function covering different stock holding cycles, offering various levels of customer support in the investment advisory system.
Under the smart economy scenario, the NLP application caters to two areas: policy and supervision. Driven by policy, the industry and enterprises may have to face substantial impact. Policy-specific data thus play a crucial role for policy makers and those affected. The entire scheme can be divided into four parts: risk monitoring, expert advice, correlation analysis, and deep mining. The compliance knowledge base built by NLP technology and automatic Q&A technology can be used as a compliance consultancy tool, which can also be used as a knowledge brain to be shared by all departments involved. In addition, a compliance judgment engine can be formed by combining the knowledge base with the upper engine. It can help the manual effort to evaluate policies in advance to avoid relevant risks.
Under the smart marketing scenario, NLP can help identify prospects by analyzing specific incidents related to the industry or enterprise. At the same time, by mining dynamic information from omni-media, including policy, industry and customer trends as well as market trend changes, one can make early judgment of potential business opportunities, specify business strategies, and expand market share. Regarding product brand, NLP’s entity recognition, text mining, relationship recognition and sentiment analysis technologies can be leveraged to comprehensively monitor public opinions for the brand through omni-media. With the availability of user feedback, the most reasonable operation strategy can be formulated just in time.
As a closing remark, Dr. He shared a brief introduction of Wisers. Wisers, established in Hong Kong in 1998, is a world leading expert in omni-media big data smart business intelligence. Through professional data, AI technologies and industry analysis capabilities, Wisers has been empowering different enterprises and institutions to reach smart decisions driven by big data. In addition, Wisers has the largest Chinese omni-media database in the world, including more than 790,000 information sources, over 85 billion data in stock, and daily addition of over 130 million new data. Established in 2014, Wisers AI is a leading enterprise AI in Hong Kong, with world-class expert consultants from Princeton, Cambridge and the Chinese University of Hong Kong, as well as more than 40 full-time AI and NLP top-notch researchers. The development of Wisers AI has received robust support from the Hong Kong SAR Government through its Innovation and Technology Fund. With outstanding achievements in the fields of natural language processing and image recognition, Wisers AI is at the forefront and top of the ranking in various global competitions.
In the past few years, Wisers has accumulated massive experience in NLP AI technology-empowered applications for the financial industry, winning the trust of distinguished customers. Looking ahead, Wisers will forge ahead with its AI research and development and flexibly combine different core technology modules of Wisers AI. AI technologies will be applied reasonably especially in relation to natural language processing and image recognition. Valuable information contained in omni-media big data will be explored in full. Enterprises can combine with their internal data and control the macro environment with AI business prediction model in a comprehensive and accurate manner. Enterprises can get to know the investment market and their competitors, unearth new business opportunities, control risks, and plan precise marketing initiatives. Returns on investment can be maximised by enterprises and institutions. In-depth empowerment of the industry can be achieved amid the digital wave.
