Wisers X Microsoft: Listening to Social Media: Strategy for 2021

With the rise of “social media-based marketing”, consumers are less reliant on traditional advertising to make their purchase decisions. Instead, they are more ready to heed information from social media, including livestreamed promotions, short promotional videos, recommendations from friends, among others. Therefore, to understand the real market trends, the consumer goods industry must collect public…

How can shopping malls grasp the opportunity of “Revenge Consumption” by leveraging big data analytics?

In September, social distancing laws in Hong Kong were loosened and the trend of “Revenge Consumption” emerged. The trend sparked a shopping spree in the city as malls rebounded by 35% in the second quarter, showing a remarkable recovery. Here are a few more of our observations regarding post-social-distancing shopping sprees. Challenges for marketing and…