How can shopping malls grasp the opportunity of “Revenge Consumption” by leveraging big data analytics?
In September, social distancing laws in Hong Kong were loosened and the trend of “Revenge Consumption” emerged. The trend sparked a shopping spree in the city as malls rebounded by 35% in the second quarter, showing a remarkable recovery. Here are a few more of our observations regarding post-social-distancing shopping sprees. Challenges for marketing and…